Duties and Responsibilities of the Site Administrator

Site administrators are responsible for planning, budgeting, and coordinating construction projects, as well as the necessary administrative activities associated with each contract. This varied position is suitable for analytical people who can effectively manage deadlines and deadlines. Site administrators enjoy a collaborative role, working closely with project managers, contractors, and agencies. This is generally a full-time position and may need to be available 24 hours a day in case of on-site emergencies. Many site managers work from offices on construction sites, but they may also have a main office, which often involves traveling between sites.

Duties and responsibilities of the site administrator

The site administrator is responsible for planning and coordinating construction projects and compliance with building and safety codes. Based on the ads we've analyzed, the site administrator's tasks generally refer to:

Assistance to contractors.

Collaborating with different departments and helping contractors manage projects smoothly is part of the daily role of site administrators, which includes activities such as issuing technical plans and instructions or conducting on-site inspections.

Document verification

A site manager manages the documents associated with each project, oversees contractor blueprints, and maintains facility records. Part of the quality control process requires preparing documents at each stage of the program and verifying the quality of construction work to produce reports.

Coordinate projects

Site administrators monitor projects from initial stages to completion, ensuring compliance with regulations and preparation of necessary documents at each interval. Hours are critical to construction projects, so each contract requires good project management.

Respect security requirements.

Monitoring compliance with construction and safety regulations is a key part of this function. Site administrators prepare reports for each project and ensure that the program and budget are maintained by monitoring invoices and coordinating with other team members.

Administrative tasks

By ensuring that the necessary materials are delivered to the construction site to manage the documentation and budget appropriately for each project, site administrators also manage the secretarial and logistics activities associated with complex projects.

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Duties and responsibilities of the Switchboard Operator

Call center operators answer incoming phone calls and direct them to the appropriate person or department, answer customer questions and complaints, and direct visiting customers to various locations within the property. Hospitals, companies and call centers enter into contracts with switchboard operators for full-time and part-time shifts which may include night and weekend hours. Call center operators often work in office and call center environments and do not leave this area to perform their job duties, since they must remain in the immediate vicinity of the call center. Switchboard Operator can work independently or within a larger team of receptionists and office assistants. They mainly report to a direct supervisor.

Duties and responsibilities of the Switchboard Operator

The daily activities of the switchboard operators vary according to their work environment and the number of incoming calls and clients they have to manage. However, there are several activities commonly associated with work, including:

Answer incoming calls

Call center operators answer incoming phone calls and direct them to the person or department necessary to adequately serve the customer on the other side of the line.

Clerical tasks

PBX operators perform various office activities, such as archiving, copying and receiving packets arriving from the post office or private services.

Take messages

PBX operators accept detailed messages for people who are not available to accept phone calls. They also recover voicemail messages left by clients.

Direct customers on arrival

PBX operators direct visiting customers to areas within the property where they can respond to their needs, questions or problems.

Organize calls

Switchboard Operator make outgoing calls to various parties as needed, including international calls. They also communicate with multiple parties to organize teleconferences on request.

Monitor phone lines

Switchboard Operator monitor telephone lines to see how long customers have been waiting on hold and assisting them when waiting times are too long.

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Microsoft Certified Desktop Support Specialist (MCDST) Career Outlook

Many employers require Microsoft certified desktop support specialists to earn a bachelor's or master's degree in computer science or a related field. MCDST certification typically requires at least six months of experience in supporting the desktop operating system, with a focus on Microsoft Windows XP, as well as a positive score on two exams. Training is provided through community colleges, certification training organizations and Microsoft. Some employers may also apply for CompTIA A + and CompTIA Network + certification, which is offered through the Information Industry Industry Association.

Skills needed

Microsoft certified desktop support specialists must have a thorough understanding of Microsoft operating systems, especially Windows XP, and related hardware and software. MCDST professionals also need to be detail-oriented and able to identify, solve problems and resolve them quickly. Customer service and communication skills are essential, as is the ability to work independently or as part of a team. Manual dexterity, good vision and the ability to lift computer equipment may also be required.

Employment prospects and wages

As information technology becomes more complex, the US Bureau of Labor Statistics (BLS) reports that job opportunities for general IT support specialists are expected to increase by 11% between 2016 and 2026. Applicants with a graduation, professional certification and multiple skills can have the best job prospects As of May 2017, the average annual salary for all IT support specialists was $ 52,810.

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What Does A Desktop Support Technician Do

IT support specialists provide assistance and advice to people and organizations using IT software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, help users who don't have IT and have computer problems.

Computer network support specialists typically do the following:

Test and evaluate existing network systems.

Perform regular maintenance to ensure the proper functioning of the networks

Troubleshoot local area networks (LANs), geographic networks (WANs), and Internet systems

Computer network support specialists, also called technical support specialists, generally work in your organization's IT department. They help IT staff analyze, troubleshoot, and evaluate problems on the computer network. They play an important role in the routine maintenance of the organization's networks, such as backing up files to the network. Maintenance can be performed daily, weekly or monthly and is important for an organization's disaster recovery activities. Resolving an IT problem promptly is important because organizations depend on their network systems. Network support specialists can help your organization's computer users by phone, email, or in-person visits. They often work with network and IT systems administrators, who manage more complex tasks.

Computer user support specialists typically do the following:

Pay attention to customer descriptions of their computer problems.

Ask customers questions to correctly diagnose the problem.

Guide customers through best troubleshooting practices

Install or repair IT equipment and related devices.

Instruct users to work with new hardware or software, such as printers, word processing software and email.

Provide other team members and organization leaders with information on what gives customers the most problems and other concerns.

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What do computer hardware engineers do?

Most entry-level hardware engineers have a degree in computer engineering, although a degree in electrical or computer engineering is generally acceptable. A major in computer engineering is similar to a major in electrical engineering, but with a strong emphasis on computer science.

Work perspective

The expected percentage change in employment from 2016 to 2026: 5% (faster than average)

(The average growth rate for all professions is 7 percent.)

move

Some hardware engineers can advance to become administrators of computers and computer systems.

Average salary: how much do computer hardware engineers earn?

$ 115,080 Annual salary

$ 55.33 per hour

Computer hardware engineers research, design, develop and test IT systems and components, such as processors, printed circuit boards, memory devices, networks and routers.

What do computer hardware engineers do?

Hardware engineers typically do the following:

Design new hardware, creating diagrams of IT equipment to be built.

Try the computer hardware they design

Analyze the test results and, if necessary, modify the project.

Update existing IT equipment to work with new software.

Monitor the computer hardware production process.

Many hardware engineers design devices used in manufactured products that incorporate processors and other computer components and that connect to the Internet. For example, many new cars, equipment and medical devices have Internet-ready integrated computer systems.

Computer hardware engineers make sure that hardware components work together with the latest software. Therefore, hardware engineers often work with software developers. For example, hardware and software for mobile phones and other devices are often developed simultaneously.

Careers for Computer Hardware Engineers

Computer hardware designers

Hardware developers

Hardware engineers

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What Does a Computer Operator Do?

IT operators are employees of a wide range of companies who need to keep computer networks secure. Sometimes most of the work is done in the main rooms known as data centers. However, many modern computer systems manage themselves and no longer work from a mainframe. In any case, your job as a computer operator must be primarily a system administrator.

What instructions do I need?

For most IT operating positions, all you need is a high school diploma or GED to qualify. Training and certification in the workplace are often mandatory and, of course, previous experience is always an advantage. However, there are educational programs and these programs can increase the chances of getting a higher job and a salary in the field.

If you are looking to go to school, there are certification programs in IT operations and, although quite rare, 2-year degree programs as well. As a computer operations student, you can expect to take courses on a variety of topics such as telecommunications, networks, operating systems, database administration, spreadsheets, computer maintenance and business. Educational programs tend to be very practical due to the nature of the subject.

What skills do I need?

Modern IT operators need to update their skills with the rapidly changing landscape of information technology. First, you will generally have to master a variety of operating systems such as Windows, Macintosh and Linux. It will also require basic knowledge of how a computer is assembled to perform hardware and software maintenance. Data entry and backup are also very important tasks to perform.

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What is the difference between NOC and SOC?

While the NOC focuses on network performance and availability, a Security Operations Center (SOC) consists of tools and employees who monitor, identify and analyze a company's security status around the clock.

NOC engineers look for issues that can affect network speed and availability, while SOC engineers are tasked with eliminating cyber security threats and responding to attacks. The SOC also focuses on protecting customer data and intellectual property. NOCs typically handle network events that occur frequently and naturally, with SOCs almost always responding to external threats that target the corporate network.

Both the NOC and the SOC perform important functions for the company: identifying, investigating and solving problems. Both work hard to quickly resolve these issues before they impact business. In addition, they usually work similarly and use a hierarchical approach to resolving incidents. However, they focus on very different topics. As a result, the skills, knowledge and approaches of the employees in the two groups differ. A NOC technician needs to understand the pros and cons of network and application monitoring and management, while a SOC analyst focuses solely on security.

Nevertheless, SOCs and NOCs should work together to resolve major incidents and crises so that the two teams are not isolated. Surprisingly, almost a third of the companies say they have little or no contact between the NOC and the SOC, and another 20 percent say that, according to SANS research, the teams only work together in emergencies. However, experts are pushing for better NOC / SOC integration. The integration of the two, even if they remain largely separate in day-to-day business, begins with the definition of operational processes, the automation of certain actions and the introduction of tools with which network monitoring data can be collected and shared via NOC and SOC.

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