Job Description Of Switchboard Operator

The switchboard operator is responsible for managing a company's switchboard phone system. They receive incoming calls and are sent to different departments as required. The switchboard operator may be responsible for answering questions from the audience. Some switchboard operators are employed in hospitals, in which case they must respond to emergency alarms and direct information to the relevant parties, as well as investigating hospital codes. They could be instructed to use a call system as well as a telephone system. The switchboard operator must normally keep a record of all calls received and made.

In some places, a receptionist can double as a receptionist, so you may need to accept registration and questions at reception. Some hospitals may require the switchboard operator to leave the house to make recordings in patient rooms. In some positions, the operator switchboard may be required to provide support to other departments and to carry out office duties.

The minimum requirement for this position is usually a high school diploma or equivalent. Relevant experience may also be required, particularly in cases requiring the use of emergency response procedures. Excellent communication and telephone skills are essential for this job. Switchboard operators can make day or night changes depending on the position and needs of their employer; full-time and part-time jobs are available.

Pay Per Level of Experience for a Switchboard Operator :

An entry-level switchboard operator with less than a year of experience can expect to receive an average total compensation (including tips, bonuses and overtime allowances) of $ 11.82 based on 13 salaries. Experienced early care 1-4 earns a total compensation of $ 12.27 based on 103 salaries. A mid-career switchboard operator earns a total experience of 5-9 years with a total compensation of $ 12.66 based on 64 salaries. The receptionist with 10-19 years of experience earns a total compensation of $ 14.03 based on 87 salaries. In their late hiring (over 20 years), employees earn a total of $ 15.

Pay the difference based on the location -

Employees with a switchboard operator were entitled to job titles in Chicago, Illinois, on average 33.9% more than the national average. These job titles receive above average wages in Birmingham, Alabama (7.7% more) and Pensacola, Florida (5.5% more). The lowest salaries are in Indianapolis, Indiana (4.6% less) and Little Rock, Arkansas (2.0% less). Average hourly rate for switchboard operator is $ 13.00

Switchboard Operator Salary and Career Outlook

Skills and qualifications of the switchboard operator

The switchboard operators are customer service professionals who manage multiple telephone lines and perform office tasks. Employers hire switchboard operators with the following specific skills:

• Customer service: As the switchboard operators interact with customers over the phone, employers look for people with strong customer service skills.

• Communication skills: switchboard operators use verbal communication skills to answer and route incoming calls and written communication skills to receive detailed messages.

• Mechanical skills: switchboard operators manage exchanges and can work with other technical equipment, such as headphones and intercoms, that require some mechanical skills.

• IT skills: switchboard operators work with multiple software programs to receive messages and perform office tasks, which requires some computer skills

• Attention to detail: monitoring multiple telephone lines requires good attention to detail

Switchboard Operator Education and Training

Employers often require managers to have a high school diploma or equivalent, and many require applicants to be at least 18 years old. In general, no additional work experience or training is required, but candidates with previous experience in customer service or call center stand out among potential employers.

Training is provided for this entry level job, the duration of which varies according to the employer. The training generally lasts no more than two or three weeks, while the new switchboard operators learn to work with various equipment and memorize the company's telephone protocols. During training, switchboard operators work closely with a senior staff member or training supervisor.

Switchboard Operator Salary and Outlook

switchboard operator salaries? PayScale information shows that switchboard operators earn an average hourly income of $ 12.55. Receptionists earn $ 13.65 an hour, the equivalent of $ 28,390 per year, according to the Bureau of Labor Statistics (BLS). The receptionists answer the phones and receive visitors, doing many of the same activities as the switchboard operators. In some companies, the two stocks are interchangeable. BLS projections show that employment in the sector will increase by 9 percent until 2026. This rate is faster than the national average.

Full-time switchboard operators can receive basic benefit packages that include medical insurance. Paid vacation days can also be provided. Part-time switchboard operators generally do not receive benefits.

Best Engineering Field for Bright Future

Rapid advances in science, industry and information technology have sparked a revolution in the use of engineers. The U.S. Department of Labor Statistics expects rapid growth in a number of engineering professions over the next decade and beyond. However, the creation of record jobs is only part of the attractiveness of this sector. Six of the seven highest paid academics are engineers, according to a pay survey by the National Association of Universities and Employers.

Taking into account the growth potential, remuneration and emotional "X factors" for each position, here are the five most best engineering field and important technical careers for the future:

Software Engineer

Software engineers combine creativity and masterful programming to develop the computer programs we use every day, including business productivity suites, operating systems, mobile applications and social networks.

The growing prevalence of mobile and cloud computing is changing the way we interact with the digital world and companies are looking for new systems and applications to gain a competitive advantage in a rapidly changing environment. In addition to know-how in the field of cloud and mobile, software developers with knowledge of IT security will be required, as companies are committed to protecting their data and electronic infrastructure from growing threats.

Biomedical engineers

Biomedical engineers develop solutions to advance the medical field and improve the quality of life of patients. This may include activities such as the design of prostheses and artificial organs, the research of stem cells for the treatment of diseases and the development of better biological imaging systems.

The US news and world report called the biomedical engineer "America's Greatest Technology Career" in 2011, before the US Department of Labor's recent forecast confirmed continued growth. and record the growth. The demand for biomedical engineers is driven by the growing medical needs of aging baby boomers, by the rapid innovation of current medical technologies, and by in-depth research into medical applications of emerging technologies such as 3D printing and microelectromechanical systems or MEMS (the precursor) driven by nanobots).

Petroleum Engineer

Oil engineers are planning new ways to locate and extract oil and gas from underground deposits. This position often includes trips to drilling sites to monitor construction and operations.

Slightly more than 5,000 new jobs are expected to be created by 2020, but for those who have the impetus to do so, now is the ideal time to start training as an oil engineer. The outlook in this area depends in part on political and economic developments (e.g. the oil price) and current trends point to a very good future. New processing and production technologies such as 3D seismics, horizontal drilling and hydraulic fracturing (also known as fracking) have contributed for the first time since 1997 (May 2013) to domestic oil production exceeding imports. L The International Energy Agency has announced other good news for oil engineers in its recent forecast that "the United States will be the world's largest oil producer by 2020 and self-sufficient by 2030".

Civil Engineer

Civil engineers design and manage large construction projects such as bridges and tunnels, buildings, airports and public works such as wastewater treatment and water supply. Many civil engineers use Computer Aided Drafting and Design (CADD) programs, such as AutoCAD, to render designs.

As the American population continues to grow, citizens also need infrastructure. Important projects that will increase the demand for civil engineers by 2020 are the preservation of the aging of roads and public transport routes, the modernization of water supply and the filtering of waste, as well as the development of commercial and residential properties in urban agglomerations with high population growth.

Environmental engineer

Environmental engineers apply their scientific knowledge such as biology and chemistry to study and develop solutions to environmental problems. Attention is paid to waste management, recycling and the reduction of air and water pollution.

Career opportunities for environmental engineers in the United States are growing rapidly as companies adhere to the new air and water pollution regulations, using the latest manufacturing technologies to reduce costs and gain competitive advantages. Political and socio-economic trends will contribute to demand in this sector as stakeholders and society as a whole, focusing on key environmental issues such as sustainable "green" energy, global climate change and the impact of fracking on public health.

The benefits of an engineering career are obvious, but there is a reason why talented engineers are rewarded in nature: becoming an engineer is not easy and only the best and the brightest will stand out in class and take a leading position . If you are passionate about how things work, you are curious about how they can be improved and you want to face a world-class challenge, engineering offers a series of profitable and exciting career opportunities. The five engineering professions listed here all have a bright future and are a great place to start your research and determine which area you like best.

Which Engineering Field Is Best

Every industry is good and has scope for action in its field. It depends on your interest and skills. Check which engineering field is best for future and industries you might prefer:

CSE: It's not just about development and programming, it's also about tests and lifelong support that CSE engineers work with. Most of the jobs offered in India each year are for CS engineers.

The expected salary for freshmen is Rs. 3 Lakh PA to Rs. 5 Lakh PA for jobs. The package also depends on the institute and the organization.

ECE: An electrical engineer can find a job in manufacturing consumer electronics, telecommunications and computer products, Internet technology, power electronics and other industries, such as the steel, oil and chemical industries. The salary range for freshmen of around Rs. 2.5 to Rs. 3.5 Lakh PA. It also depends on the institute and the organization.

EEE: electrical and electronic engineers can work in a variety of areas, such as power generation, electronics, computers and control systems, telecommunications and biomedicine. Starting salaries for electrical engineers in the first year range from Rs. 3 Lakh PA to Rs. 4 Lakh PA. It also depends on the institute and the organization.

ME: India has always had a robust heavy industry like steel, metal, forging, automotive and mining. All of these industries require a constant entry of mechanical engineering graduates. Starting salaries for mechanical engineers range from Rs. 2 lakh to Rs. 4.5 lakh. It also depends on the institute and the organization.

Civil engineering: Civil engineers are generally required in all areas, some of which are ministries, municipalities, construction companies and engineering offices.