Job Description Of Switchboard Operator

The switchboard operator is responsible for managing a company's switchboard phone system. They receive incoming calls and are sent to different departments as required. The switchboard operator may be responsible for answering questions from the audience. Some switchboard operators are employed in hospitals, in which case they must respond to emergency alarms and direct information to the relevant parties, as well as investigating hospital codes. They could be instructed to use a call system as well as a telephone system. The switchboard operator must normally keep a record of all calls received and made.

In some places, a receptionist can double as a receptionist, so you may need to accept registration and questions at reception. Some hospitals may require the switchboard operator to leave the house to make recordings in patient rooms. In some positions, the operator switchboard may be required to provide support to other departments and to carry out office duties.

The minimum requirement for this position is usually a high school diploma or equivalent. Relevant experience may also be required, particularly in cases requiring the use of emergency response procedures. Excellent communication and telephone skills are essential for this job. Switchboard operators can make day or night changes depending on the position and needs of their employer; full-time and part-time jobs are available.

Pay Per Level of Experience for a Switchboard Operator :

An entry-level switchboard operator with less than a year of experience can expect to receive an average total compensation (including tips, bonuses and overtime allowances) of $ 11.82 based on 13 salaries. Experienced early care 1-4 earns a total compensation of $ 12.27 based on 103 salaries. A mid-career switchboard operator earns a total experience of 5-9 years with a total compensation of $ 12.66 based on 64 salaries. The receptionist with 10-19 years of experience earns a total compensation of $ 14.03 based on 87 salaries. In their late hiring (over 20 years), employees earn a total of $ 15.

Pay the difference based on the location -

Employees with a switchboard operator were entitled to job titles in Chicago, Illinois, on average 33.9% more than the national average. These job titles receive above average wages in Birmingham, Alabama (7.7% more) and Pensacola, Florida (5.5% more). The lowest salaries are in Indianapolis, Indiana (4.6% less) and Little Rock, Arkansas (2.0% less). Average hourly rate for switchboard operator is $ 13.00