A technical supervisor oversees installation, maintenance, troubleshooting, testing and repairs by technicians. Technical supervisors work in companies across all industries, from construction to service-oriented companies, and report primarily to senior executives. Technical supervisors lead teams of technicians as supervisors and travel to the site to observe workers and audit completed work orders. Companies hire technical supervisors to work full-time on all shifts, including nights and weekends.
Duties and responsibilities of the Technician Supervisor
Technical managers have many roles depending on the number of technicians they oversee and the industry in which they work. However, these basic tasks remain the same despite these variables:
Observe technicians
Technical supervisors oversee a variety of technical tasks to ensure that customer requirements and all company regulations are met.
Development and implementation of guidelines
Technician supervisors develop guidelines and standard practices in the workplace and ensure that technicians are adhered to.
Carry out inspections
Specialized supervisors conduct regular inspections of the tools, vehicles and equipment used in the company. Items that do not meet quality standards will be replaced if necessary.
Rate the completed projects
Specialist supervisors evaluate completed work orders to ensure that all guidelines and standards are being followed and customer requirements are met.
Train technicians
Technical supervisors train new technicians and provide ongoing training for experienced technicians.
Development of training programs
Technician supervisors develop and implement training programs and protocols that technicians must follow.
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