Computer technicians troubleshoot, repair, and install computer hardware and related equipment. Companies across all industries hire IT technicians to work full and part time, primarily in office environments. IT technicians can go to companies and branches to perform installation and repair services. IT technicians work independently with little supervision and are mainly dependent on the director or supervisor of the technical department.
Duties and responsibilities of the IT technician
Computer technicians perform various job duties depending on the number of computer terminals and related equipment used by the company they hire. However, these basic activities for this job are generally the same despite different factors:
Configure the hardware
IT technicians configure the hardware and install all software and drivers necessary for proper operation. This includes computers and workstations, as well as related equipment such as printers, monitors, keyboards, routers, and all associated cables and wires.
Repair kit
IT technicians maintain and repair equipment such as PCs, credit card machines, and cash registers.
Keep safe
IT technicians maintain the safety, privacy and security of all devices to prevent cyber attacks.
Update systems
IT technicians update computer systems and perform regular software updates.
Solve problems
IT technicians troubleshoot system failures and errors and fix these problems to keep systems running.
Remove virus
IT technicians remove malware, spyware and viruses from computers.
Install the workstations
IT technicians install and configure portable computers and workstations. This includes configuring the routers to provide internet access and running all cables.
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