Thursday, April 30, 2020

Wireless Service Technicians Job Overview


Wireless support technicians are sometimes also called cell site technicians, field technicians, or cell site engineers. These workers maintain cell sites, which consist of a radio tower and computerized equipment. Each cell site covers a geographic territory of various sizes. When someone makes a wireless call within the geographic territory of a particular cell site, radio waves are transmitted to the antenna of that cell site. The antenna collects radio waves and transmits them via cables to the computer equipment that is normally located in a building adjacent to the antenna. This device reads the radio waves, transforms them into computerized code, and sends the information to a switching center. The call is transferred to the destination, which could be another cordless phone or a traditional landline phone.

The equipment of each cellular site, the antenna and the computerized equipment, are important parts of the wireless telecommunications network. If a mobile site stops working for any reason, wireless users in that site's coverage area may not be able to use their mobile phones. Many people rely on these devices to receive or transmit important or emergency information, so a gap in coverage can be serious. Wireless support technicians are responsible for maintaining and troubleshooting equipment and operations at the mobile site. The data transmission equipment may be a separate peripheral part of the cell site equipment and the technician is also responsible for its maintenance.

Wireless service technicians generally perform routine and preventive maintenance tasks and troubleshoot equipment that is not working properly. Routine maintenance can include scheduled visits to each cell site to check the levels and functions of the computer. Technicians often carry laptops, which contain sophisticated test software. They connect their laptops to the cell site equipment to test the equipment and make sure it works properly. Wireless administrators can also have backup equipment, such as generators and batteries, at their cell sites to ensure that, even in the event of a primary system failure, wireless coverage is maintained. Technicians can periodically check this backup equipment to make sure it is functional and ready to use in an emergency.

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